Our shop is operating normally. You will be informed immediately about any delay in your order.

DELIVERY

Order Shipping

Shipping within Greece is accomplished by FIS courier for Attica and with General Post Courier for the rest of Greece. Shipping to Cyprus and abroad is accomplished by Hellenic Post (ELTA). All of the products are secured while being transferred, in case of loss or damage occur. In this incident, we ship the same product of the order to our costumer, at our own expenses and we inform him of this incident by message.

 

Means of Shipping

1.    Shipping to Attica with FIS courier or pick up from  client’s local ACS shop. Estimated delivery time: 2-10 days.

2.    Shipping to the rest of Greece with ACS for prepaid orders and via General Post Office for cash on delivery. Estimated delivery time: 2-10 days.

3.    Receiving the order from collaborating shops in Athens and Piraeus, after informing us: no charge.

4.    Shipping to Cyprus with Hellenic Post(ELTA) Estimated delivery time: 5-15 days.

5.    Shipping abroad to any other country with Hellenic Post(ELTA) Estimated delivery time: 5-15 days.


Shipping Delay

There is a possibility that your order might be delayed for some of the reasons listed below:
1. The product shipment from our supplier is delaying.
2. The product you ordered is already abolished and not available.
3. In periods of extreme weather or strikes as well as in any acts of force majeure   there is the possibility that the shipping of your order might be affected.
4. In case that is impossible to contact you by phone number or email (if some problem with your order occurs, having to do with the product or the payment of it) because the contact information that you have provided is inaccurate.


Shipping Time

Due to the fact that our jewels are handmade and are made in particular for each customer, delivery happens 2-15 days after the order receive. If there is a delay for reasons of force majeure (extreme weather, strikes) we bear no responsibility and we will inform you by message for the exact time of receipt.

The only exception being the month of August. Some august orders may be delayed or delivered the first fortnight of September.


Shipping costs

 a) Attica (with Fis courier or Theodora’s Jewellery courier):

1) Free Shipping: for all orders over 49€.

2) 2€ shipping cost for prepaid orders below 49€.

3) 3€ shipping cost for orders with cash on delivery below 49€.

4) Receiving the order from collaborating shops in Athens and Piraeus after informing us, no charge.

 

b) Rest of Greece (with General Post Courier):

1) Free Shipping: for all orders over 49€.

2) 3.5€ shipping cost for prepaid orders below 49€ via ACS courier

3) 4.5€ shipping cost for orders with cash on delivery below 49€.

 

c) Cyprus (with ELTA courier):

6€ shipping cost. Νο cash on delivery

 

d) Shipping abroad to any other country with ELTA courier:

9€ shipping cost. Νο cash on delivery